GDPR Compliant

Privacy Policy

Effective Date: January 1, 2025

At BillSnap, we take your privacy seriously. This Privacy Policy explains how we collect, use, store, and protect your personal information when you use our bill management service. We comply with the General Data Protection Regulation (GDPR) and Dutch data protection laws.

1. Information We Collect

Personal Information

When you create an account, we collect your name, email address, and other information you provide.

Bill Data

We process and store the bills you upload, including merchant names, amounts, IBANs, payment references, and due dates.

Usage Data

We collect information about how you use BillSnap, including features accessed and actions taken within the app.

Device Information

We may collect device type, operating system, browser type, and IP address for security and optimization purposes.

2. How We Use Your Information

We use your information to provide and improve BillSnap's services, including processing bills, sending reminders, and maintaining your account.

Your data helps us develop new features, fix bugs, and enhance security measures.

We may use your email to send important updates, security alerts, and promotional content (which you can opt out of).

3. Data Security

We implement industry-standard security measures including AES-256 encryption for data at rest and TLS encryption for data in transit.

Access to your data is restricted to authorized personnel only and protected by multi-factor authentication.

We conduct regular security audits and vulnerability assessments to maintain the highest security standards.

4. Data Sharing

We never sell your personal information or bill data to third parties.

We may share data with service providers (e.g., cloud hosting, email services) who are contractually obligated to protect your data.

We may disclose data if required by law or to protect our rights and the safety of our users.

5. Your Rights (GDPR)

Access

You have the right to access all personal data we hold about you.

Correction

You can update or correct your information at any time through your account settings.

Deletion

You can request deletion of your account and all associated data at any time.

Data Portability

You can export your data in a machine-readable format.

Objection

You can object to certain data processing activities.

6. Data Retention

We retain your data for as long as your account is active or as needed to provide services.

If you delete your account, we will permanently delete your data within 30 days, except where we're required by law to retain it.

Backup copies may persist for up to 90 days before being permanently erased.

7. Cookies

We use essential cookies to maintain your session and ensure the app functions properly.

Analytics cookies help us understand how users interact with BillSnap to improve the service.

You can manage cookie preferences through your browser settings.

8. Children's Privacy

BillSnap is not intended for users under 16 years of age. We do not knowingly collect data from children.

If we become aware that a child has provided us with personal information, we will delete it immediately.

9. International Transfers

Your data is primarily stored within the European Union.

If we transfer data outside the EU, we ensure adequate protection through standard contractual clauses or other approved mechanisms.

10. Changes to This Policy

We may update this Privacy Policy from time to time. We'll notify you of significant changes via email or through the app.

Continued use of BillSnap after changes constitutes acceptance of the updated policy.

Questions About Privacy?

If you have any questions about this Privacy Policy or how we handle your data, please contact our privacy team.

BillSnap
Made in the Netherlands 🇳🇱